More clients.
Sharper coaching.
Healthier cash flow.
Faster case work.
What We Build for Law Firms
AI Voice Reception & Intake
Every call answered, every message captured. AI voice reception handles billing questions, transfers, and messages for existing clients, while AI voice intake gathers what your practice area needs and books the consult, before alerting your team the moment it matters.
- Answers every call: new leads, billing questions, or existing clients
- Takes detailed messages or transfers live calls, and documents everything automatically
- Gathers practice-area-specific intake details and books the consultation
- Alerts the right person on your team the moment action is needed
Call Coaching & Client Fit
Every intake call and consultation, phone, virtual, or in person, is captured, scored, and reviewed automatically. It's like having the firm principal sit in on every call to train, observe, and coach, without spending a single hour doing it.
- Phone, virtual, and in-person conversations captured and scored
- Note-taking and alerting handled automatically after every call
- Client fit analysis on every intake call and consultation
- Weekly report: PNC fit, lessons learned, opportunities for improvement, call volume metrics, and more
Automated Billing & Trust Accounting
Billing reminders and trust account replenishment communications sent automatically through the channels clients actually respond to. Every bill is reviewed by AI before it goes out, so it's accurate, defensible, and gets paid faster.
- Multi-channel payment reminders and follow-up until invoices are paid
- Automated communications to help clients keep trust accounts replenished
- Every bill reviewed by AI before it reaches a client: checked for errors and defensible detail
- Less staff time spent chasing payments
Communication automation only. Vivians.io never manages, holds, or moves client funds; trust accounting stays within your firm's existing systems and controls.
Claude AI for Your Team

Claude AI configured for your whole team, attorneys and paralegals alike. From drafting PMQs, RFAs, and SROGs to full environment setup, custom automations, and ongoing support as your practice grows.
- PMQs, RFAs, RFPs, SROGs, GROGs, EROGs drafted and responded to at speed
- Full Claude environment setup for every attorney and paralegal on your team
- Custom automations built around how your firm actually works
- Ongoing support and development as your team's needs evolve
In Practice